Frequently Asked Questions

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Frequently Asked Questions 2017-05-17T15:36:28+00:00

Common questions asked by prospective clients.

Changing Accountants

If you’re looking to change accountants, then moving over to us couldn’t be simpler. All it takes is one letter from you and then we take care of everything else. Plus, your existing accountant isn’t usually allowed to charge you for providing the standard handover information.

Is your current accountant pro-active, providing an excellent service and offering you a fair rate? If you answered no to any of the questions, or just want to explore your options, then give us a ring. We offer a free no obligation consultation so there’s no need to make any rash decisions. Different accountants will save you different amounts of tax and provide different levels of business advice, so it’s important to find the right accountant for you.

It’s never too soon to get in contact with us, we are here to change your future, not just report what has already happened. We can’t emphasise enough the importance of tax planning at an early stage to avoid crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice.

Services we offer

Yes, of course. It can often help us to see your business, books and records first hand, and we are always happy to invest our time, without charge, to show you what we can do. Of course, if you’d prefer to visit us, that’s fine too, you can book a consultation online.
Whenever is good for you! Let us know and we will do our utmost to help and get to see you as soon as possible and when it’s convenient for you.

As accountants, we’re a bit analytical, therefore, we don’t offer anything we can’t achieve. Plus, the services we offer are backed by our 100% risk free guarantee, so you’ve no need to worry. Our current clients are used to our high level of service, feel free to speak with some of them to ask them about their experience.

Fees and Pricing

Not at all, we are competitively priced and we do offer excellent value for what we provide. We offer fixed fees linked to the value of the services you need and most importantly we never undertake work without agreeing the fee arrangements in advance. This means you always know where you stand and what you’re paying, so there’s never any hidden or unexpected charges.
As we quote what we anticipate to be a fair fee for the value provided, if the work stays the same, then we would only anticipate normal inflationary increases. In some cases, it is clear exactly what work is involved so we can guarantee the fee for more than one year. However, very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a client who will trust us and grow with us.

Software

SAGE is a desktop accounting software ideal for small, growing businesses. The software can be used for standard accounting, such as, cash flow management, as well as, invoicing, and producing customisable reports. The benefits of using SAGE include, that it is flexible enough and easy to learn for the use of non-accountants, has automatic back-up, and features automatic accounting checks.

Xero is an online accounting application ideal for small businesses. This app can be used to manage your accounts independently, as well as, in collaboration with us, your accountant. The benefits of using Xero include, that you can collaborate with your team and accountant, controlling what is visible to each person, get real-time data, automatic invoicing and access your accounts on the mobile app.